Tag Archives: Customer Service

Funny Friday-Mute Point

Posted ago by Insurance Marketing Expert

Yay, it’s that time again- Funny Friday!  This is an actual story from an insurance call center. CALL CENTER, INSURANCE | TARPON SPRINGS, FL, USA | GEOGRAPHY, TECHNOLOGY (I front the calls for an insurance call center. I’m on the phone with a customer, …

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Go get your old client back!

Posted ago by Insurance Marketing Expert

No one likes to lose a client.  It’s painful to your ego and to the bank account.  If you’re a start up small business, that client maybe the lifeline of your business.  Yet, more and more I see people giving …

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Why you need to change your marketing strategy

Posted ago by Insurance Marketing Expert

I’m going to tell you something that will shock you.  And it’s not a new concept.  In fact, this concept has been around for many years.  Stop designing your marketing strategy around new prospects and focus your attention on your …

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